Archived sop's

Customer support manual
Thu, 26 Mar, 2020 at 12:28 AM
Customer support-Complaints SOP
Complaint's Goals As a marketplace platform we working to achieve a highly customer satisfaction about our service that reflect positively to Technic...
Mon, 20 Jul, 2020 at 1:48 PM
Customer support - Follow up sop
Pending Customer Action Tickets GOALS: One of strengths points of Filkhedma Company, that following customers up to done their maintenance services aft...
Thu, 26 Mar, 2020 at 12:30 AM
Customer care team s.o.p
- التعامل مع  الشكاوى المستلمة من خدمة العملاء :- 1- يتم استلام الشكوى وفتحها وحلها اذا كان هناك امكانية ( كما هوا الحال فى حجز الضمان - او حجز موعيد جديد ...
Tue, 8 Aug, 2023 at 6:33 PM
Operations sop
Thu, 26 Mar, 2020 at 12:31 AM